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As a Trusted
Choice® agency we are dedicated to
you and are committed to treating you as a person, not a policy.
This commitment means we shall:
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Work with you to
identify the insurance and financial services that are right for you, your
family or your business and use our access to multiple companies to deliver
those products.
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Guide you through the
claims process for a prompt and fair resolution of your claim.
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Help you solve
problems related to your protection or account.
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Explain the
protections and options available to you through our agency, at your
request.
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Return your phone
calls and e-mails promptly and respond to your requests in a timely manner.
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Provide 24/7 services
for our customers, offering any or all of the following: emergency phone
numbers, internet account access, e-mail and call center services.
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Use our experience and
multiple company relationships to customize your protection as needed.
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Commit our staff to
continuing education so they may be more knowledgeable in serving you.
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Treat you with respect
and courtesy.
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Conduct our business
in an ethical manner.
We pledge
this to you, our clients, and ask that you let us know if we fail to meet our
commitment so we can make corrective action.
Trusted Choice®
agencies are insurance and financial services firms whose access to multiple
companies and commitment to quality service enable us to offer our clients
competitive pricing, a broad choice of products and unparalleled advocacy.
Whitten Insurance is proud to be associated with:
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